Thinking ahead of time to become a global niche player

Prodapt’s journey to becoming the go-to organization for RPA projects for top telecom players

In 2017, RPA (Robotic Process Automation) was still in the nascent stage. Though there was a need to automate digital tasks, very few organizations had this capability. Sensing an opportunity, we decided to create an RPA team. “Why don’t we even create an internal certification process?”, we thought. And Bot University was born! At the same time, we also created internal job opportunities for anyone who wanted to be trained in RPA. We even started bringing people from our BPO services to be trained in RPA and certified by Bot University.

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Today, Prodapt is one of the leading players globally in the niche area of RPA and is considered an expert in the field.”


Paul Termijn Senior PartnerJoined Prodapt in 2014


“Why don’t we create an internal RPA certification process?”

Because we thought ahead and built our internal capabilities much before most of the players in the market, many organizations started reaching out to us for RPA. Prodapt became the go-to organization for RPA projects for top telecom players across the globe! 

Today, Prodapt is one of the leading players globally in the niche area of RPA and is considered an expert in the field. And all because we were futuristic and took a calculated risk that paid off.

WRITTEN BY

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